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WOMUSE 2-Year Manufacturing Warranty

Our 2-Year Warranty Promise

Every WOMUSE piece is crafted with care and attention to detail. To give you confidence in your purchase, we offer a 2-year manufacturing warranty, starting from the date your order is delivered.

This warranty covers manufacturing faults only, meaning issues related to how the item was made, not how it has been worn.

What is covered
  • Loose or fallen stones due to faulty setting
  • Faulty clasps or chain joints
  • Structural defects caused by manufacturing
  • Plating defects that occur under normal use within the warranty period
What is not covered
  • Normal wear and tear (scratches, surface marks, natural fading)
  • Accidental damage, impact, or bending
  • Incorrect sizing selected at checkout
  • Damage caused by chemicals (perfume, cleaning products, chlorine, alcohol)
  • Loss or theft
  • Repairs, resizing, or alterations carried out by third-party jewellers
Care & Warranty

Our manufacturing warranty applies to items that have been worn and cared for in line with our Jewellery Care Guide. Damage resulting from chemical exposure, moisture, impact, or improper storage is not considered a manufacturing defect.

View our full Jewellery Care Guide here.

About plating

Plating is a surface finish and will naturally wear over time depending on use and care.

Our warranty covers plating defects, not expected wear.

In some cases, we may offer a paid or complimentary plating refresh as part of our care services. This is assessed individually and is not guaranteed.

How to make a warranty claim
  1. Email support@womuse.com with your order number

  2. Include clear photos and a brief description of the issue

  3. Our team will assess your request within 1–2 business days

If approved, we will repair or replace the item. If a replacement is unavailable, store credit may be offered.

WOMUSE may request the item to be returned for inspection before final approval.

WOMUSE E-Gift Card

Regular price £10.00
Unit price
per 
 
200 characters max
200 characters max
Delivery £5.00 · (Free over £100)
2-Year Manufacturing Warranty

Your jewellery is covered for two years from delivery against manufacturing faults, subject to our warranty terms.

WOMUSE 2-Year Manufacturing Warranty

Our 2-Year Warranty Promise

Every WOMUSE piece is crafted with care and attention to detail. To give you confidence in your purchase, we offer a 2-year manufacturing warranty, starting from the date your order is delivered.

This warranty covers manufacturing faults only, meaning issues related to how the item was made, not how it has been worn.

What is covered
  • Loose or fallen stones due to faulty setting
  • Faulty clasps or chain joints
  • Structural defects caused by manufacturing
  • Plating defects that occur under normal use within the warranty period
What is not covered
  • Normal wear and tear (scratches, surface marks, natural fading)
  • Accidental damage, impact, or bending
  • Incorrect sizing selected at checkout
  • Damage caused by chemicals (perfume, cleaning products, chlorine, alcohol)
  • Loss or theft
  • Repairs, resizing, or alterations carried out by third-party jewellers
Care & Warranty

Our manufacturing warranty applies to items that have been worn and cared for in line with our Jewellery Care Guide. Damage resulting from chemical exposure, moisture, impact, or improper storage is not considered a manufacturing defect.

View our full Jewellery Care Guide here.

About plating

Plating is a surface finish and will naturally wear over time depending on use and care.

Our warranty covers plating defects, not expected wear.

In some cases, we may offer a paid or complimentary plating refresh as part of our care services. This is assessed individually and is not guaranteed.

How to make a warranty claim
  1. Email support@womuse.com with your order number

  2. Include clear photos and a brief description of the issue

  3. Our team will assess your request within 1–2 business days

If approved, we will repair or replace the item. If a replacement is unavailable, store credit may be offered.

WOMUSE may request the item to be returned for inspection before final approval.

WOMUSE complimentary gift
Signature Privilege
Complimentary Gift
No code needed Privilege-Applied
Ends in: --
*Reserved only for today's full-priced orders
Highlights

Nail it every time with a gift that lets them choose their perfect piece of jewellery. Select an amount, add recipient details, and check out. Leave the gift card details blank if you would like it sent directly to your own inbox for later use. The gift card is valid for 12 months.

Handcrafted by our artisans in Cappadocia.

Custom sizes available upon request. Contact our team and we will take care of you.

Your Questions Answered

Jewellery That Comes With 5-Star Service, Every Time